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YOUR DATA MATTERS

88sb Privacy Policy: How We Handle Your Information

88sb is built around straightforward account access for Bangladesh, and that same directness applies to how we collect, store and use your personal information. This policy explains what data we hold, why we hold it, and what choices you have — access to this platform depends on your local law and eligible regions.

  • Account data handled transparently
  • bKash and Bank Transfer details protected
  • Your rights explained clearly
  • Contact route published for queries
POLICY POSTURE

What We Collect and Why We Collect It

When you open an account on 88sb, we collect the information you provide directly: your name, contact details, and the payment method you use to fund your wallet — including bKash mobile number, Bank Transfer reference details, or other verified local payment routes you connect at registration or deposit. We also collect technical data generated during your session: device type, browser version, IP address and session timestamps. This helps us keep your account secure and identify unusual activity. We do not sell your personal data to third parties. Data shared with payment processors — such as those handling bKash or Bank Transfer transactions — is limited to what those processors need to complete a transaction, and they operate under their own data terms. We retain account records for as long as your account remains active and for a further period required to meet our compliance obligations; the specific retention period depends on the category of data and applicable regulations in the jurisdictions where we operate. If you have questions about what data we hold on your account, the support routes listed on this page are the correct channels to raise them.

  • bKash Transaction Reference

    When you deposit via bKash, we store the transaction reference and mobile number to match the payment to your account wallet. This data is not shared beyond what the payment processor requires to complete the transfer.

  • Bank Transfer Details

    Bank Transfer records — including reference numbers and account identifiers — are held to reconcile deposits and withdrawals against your account. We keep only what is needed for that purpose and for any applicable compliance period.

  • Account Session Data

    Device and session data helps us detect access from unrecognised devices. If we see unusual login behaviour, we may ask you to confirm your identity through the verification step shown in your account settings.

  • Communication Records

    Messages you send to our support team are stored so we can track the progress of your request and give consistent answers if you follow up. We do not use these records for marketing without your consent.

POLICY SCOPE

Where This Policy Applies and What It Covers

This policy covers the 88sb platform at 88sb and applies to all registered accounts. It does not extend to third-party websites you reach by clicking an external link from our pages. Whether this policy applies to your use of the platform depends on your local law and the eligible regions our platform serves at the time you access it.

  • Account Access

    Covers all data you submit when creating or updating your 88sb account — login credentials, contact details and identity verification steps shown during registration. Applies from first account creation onward.

  • Transactions

    Covers payment data connected to bKash deposits, Bank Transfer activity and wallet adjustments processed through the 88sb platform. Does not cover data held independently by your bank or mobile wallet provider.

  • Site Content and Sessions

    Covers cookies, session logs and device data generated while you browse the lobby, open game rooms or use the sportsbook. You can manage cookie preferences through the settings shown in your browser.

  • Third-Party Services

    Does not cover data collected by external providers — game studios, analytics services or payment gateways — once data passes outside the 88sb platform. Check those providers' own policies for how they handle your information.

YOUR ACCOUNT RIGHTS

Actions You Can Take Under This Policy

You have practical choices about the personal data we hold. Reviewing what is stored, correcting an error and asking a question are all straightforward steps — most start from within your signed-in account area. Where an action requires our team's involvement, the support routes on this page are the correct place to raise the request. We aim to acknowledge data-related requests in a reasonable time, though response periods depend on the complexity of the request and any applicable regulatory requirements. Availability of specific rights may also depend on your local law and the eligible region from which you access the platform. We do not charge a fee to review, correct or raise a question about your account data under normal circumstances.

  • Review Your Records

    Open your signed-in account area to see the profile details, contact information and payment methods currently stored. If something looks wrong, use the edit fields shown there before contacting support.

  • Correct Account Details

    Name, contact number or linked bKash number can be updated through account settings. Some fields may require identity verification before the change takes effect — follow the instructions shown on screen.

  • Ask About Data Retention

    If you want to know how long we keep a specific category of data, contact our support team with your account reference. We will explain the retention period and the reason it applies to that data type.

  • Request Data Support

    For deletion or portability requests, contact us through the published support route. We will confirm whether the request can be fulfilled under the applicable rules and let you know the next step.

CONTACT THIS POLICY

How to Reach Us About Privacy Questions

If you have a question about this policy, want to correct data on your account or need to raise a concern about how your information is handled, use the contact routes published on the 88sb platform. Availability of support channels may vary; check the contact page on the site for current options.

  • Live Chat

    Open the chat widget on 88sb while signed in to raise a privacy or account data question directly. Have your account reference ready so the agent can locate your record without delay.

  • Email Support

    Send a written request to the support email address published on the 88sb contact page. Include your registered email, account username and a clear description of the data question or correction needed.

  • Account Help Centre

    The help section inside your signed-in account lists common data and privacy topics. Check there first — many account detail corrections can be completed without contacting support at all.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Our approach to your data is built around keeping it accurate, limiting who can access it and giving you a clear route to query or update it. These are the four areas where that shows up in practice.

  • Cookies and Tracking

    We use cookies to keep your session active, remember lobby preferences and detect unusual activity. You can adjust cookie settings through your browser at any time. Blocking certain cookies may affect how the platform loads on your device.

  • Account Security

    Your password and account credentials are stored in a protected form. If you log in from a new device, additional verification may be required — follow the confirmation step shown on screen to restore access.

  • Data Retention

    We keep account records for as long as your account is active and for a further period required by applicable regulations. Once that period ends, data is removed or anonymised in line with our internal procedures.

  • Policy Updates

    When this policy changes in a way that affects your rights or how we use your data, we will post the updated version at 88sb/privacy-policy/ and note the revision date at the top of the page. Continued use of the account after a change constitutes acceptance.

PRIVACY FAQ

Common Questions About This Privacy Policy

These are the questions we hear most often about how 88sb handles account data, what rights you have and how to get in touch.

What personal data does 88sb collect when I open an account?

We collect the information you enter during registration — name, contact details and your chosen login credentials. Once you fund your wallet, payment reference data such as your bKash mobile number or Bank Transfer reference is also stored to match deposits to your account.

Does 88sb share my bKash or Bank Transfer details with anyone?

We share payment reference data only with the processors needed to complete a transaction. That data is limited to what those processors require and is not passed to unrelated third parties. Each payment processor operates under its own data terms.

How do I correct my name or contact number on my account?

Open your account settings while signed in and look for the edit fields next to your profile details. Some changes — particularly to your registered mobile number — may require an identity verification step. Follow the instructions shown on screen to complete the update.

Can I ask 88sb to delete my account data?

You can submit a deletion request through the support email published on the contact page. We will confirm whether the request can be fulfilled under applicable regulations and let you know what happens next. Some data must be retained for a defined compliance period regardless of the request.

How long does 88sb keep my account records?

Records are kept for as long as your account is active and for a further period after closure, as required by regulations applicable to the regions where we operate. The exact period varies by data category. Contact support with your account reference to ask about a specific type of record.

Does this privacy policy apply if I access 88sb from Bangladesh?

This policy applies to registered accounts on 88sb. Whether the platform is accessible and this policy is enforceable in your situation depends on your local law and the eligible regions the platform serves at the time you access it. Check the terms and conditions for current eligibility details.